Returns Policy

Toybox Wonders, wants you to be happy with your purchase and will happily provide a refund where we are required to by law or the product purchase does not match the item description.

Return Due To Change Of Mind

Unfortunately we cannot accept change-of-mind refunds or returns. Please ensure you choose carefully to ensure the correct product(s) are purchased.

Warranty Returns

All items come with a standard manufacturing warranty as required by law. Toybox Wonders will happily honour any valid warranty claims, provided a claim is submitted within 90 days of receipt of items. Customers will be required to pre-pay the return shipping. However, we will reimburse you upon a successful warranty claim. Upon return receipt of items for a warranty claim, we will work with the manufacturer to process your warranty claim. We will endeavour to provide you with an update within seven days.

Once the warranty claim is confirmed, you will receive the choice of:
(a) a refund in-store credit
(b) a replacement item will be sent to you (if stock is available)

Customer Service

For all customer service enquiries, please email us at sales@toyboxwonders.au